Tektronix Applications Expert

Please contact Tektronix service team directly. Below you can find the contact information for our Service Department and someone will be happy to help:
Tektronix/Keithley Repair/Calibration:
Web: https://www.tek.com/en/service-quote
Email: rmarequest@tektronix.com
Calibration services for all other products:
Web: https://www.tek.com/fastquote
Email: mvs@tektronix.com

Please contact Tektronix service team directly. Below you can find the contact information for our Service Department and someone will be happy to help:
Tektronix/Keithley Repair/Calibration:
Web: https://www.tek.com/en/service-quote
Email: rmarequest@tektronix.com
Calibration services for all other products:
Web: https://www.tek.com/fastquote
Email: mvs@tektronix.com

This product is no longer supported by Tektronix but below are some suggestions on where you might find manuals and parts:
--tekwiki
https://w140.com/tekwiki/wiki/Main_Page
--The Boat Anchor Manual Archive
http://bama.sbc.edu/ or The Boat Anchor Manual Archive Mirror: http://bama.edebris.com/manuals/
--Bitsavers.org
http://bitsavers.org/pdf/tektronix/
--Manoman.sqhill.com
http://manoman.sqhill.com/tek.php
--Classic Tek
http://classictek.org/
--Instrumentation and Metrology Labs
Phone: 877-357-5900 or 603-929-9990, Fax: 603-929-1329
Email: sales@imltest.com Web: www.imltest.com
-- Manual Merchant: Linda Kaplan, P.O. Box 927792, San Diego, CA 92192-7792
Phone: 858 642-0785 Fax: 858 642-0885 Fax
Web: www.manualmerchant.com Email: linda_p@ix.netcom.com
-- W7FG Vintage Manuals, 3300 Wayside Dr., Bartlesville, OK 74006
Phone: 800-807-6146,
Web: www.w7fg.com
-- Manuals Plus, P.O. Box 549, TAD #601, Tooele, Utah 84074, Fax,
Phone: 1-800-345-4019 or 801-936-7000 Fax: 801-936-7004
Web www.manualsplus.com
-- A G Tannenbaum, A. G. Tannenbaum P.O. Box 386 Ambler, PA 19002
Phone: (215) 657-0106 Fax: (215) 657-0520
Web www.agtannenbaum.com
-- J Dosher Manuals (in UK):
Web: http://www.jdosher.pwp.blueyonder.co.uk/ email: jdosher@blueyonder.co.uk;
-- Tom Gootee: email tomg@fullnet.com
Web: http://www.fullnet.com/u/tomg/manuals.htm
--Bill & Stan's Tektronix Resource Site
Email: w7ni@easystreet.com
Web www.reprise.com/host/tektronix/home
--Analog Services Inc
Phone: 270-276-5671 Fax: 270-276-5588
Web http://www.logwell.com/index.html
--Big-List.com http://www.big-list.com/usedmanu.html
--Techrecovery used instruments
Phone: 877-837-8872
Web: http://www.techrecovery.com/
-- Sphere Research Canadian Test Equipment
Web: http://www.sphere.bc.ca/test/ecg.html
-- Consolidated Surplus
Web: www.consolidatedsurplus.com
Tektronix is not in a position to represent that parts or manuals provided by these companies will be complete and contain all updates. Nor can we represent that a particular manual will necessarily correspond to the customer's specific product because of different versions of a product. We are supplying these names merely to provide customers a possible source for manuals for obsolete products without any endorsement or recommendation.

Contact Tektronix repair/calibration department below and they will help.

Tektronix/Keithley Repair/Calibration:
Web: https://www.tek.com/rma-request
Email: rmarequest@tektronix.com

I find that internet explorer works much better than other web browsers regarding the escope connection. You also need to make sure you're in the Control tab in order to access the front panel buttons. Regarding openchoice communication, you may need to check in with your IT department as I've found some companies have firewalls in place that can prevent instrument communication with openchoice via LAN. A program firewall exception my need to be made.

Here's a document that walks you through the process starting on page 1-7: https://download.tek.com/manual/MDO4000-B-C-MSO-DPO4000B-and-MDO3000-Oscilloscope-Programmer-Manual-Revision-A-077051009.pdf

If you do not have VISA software installed on the PC yet you can download TekVISA for free at this link: https://www.tek.com/en/support/software/driver/tekvisa-connectivity-software-v420

The most straight forward UI for remote operation would probably be e*Scope which can be accessed by navigating to the scope's IP address in a web browser but this would require a LAN connection rather than USB. For direct control over USB you can use the command set from the programmers manual (https://www.tek.com/en/manual/oscilloscope/3-series-mixed-domain-oscilloscope-3-series-mdo) as well as the free tool made by one of our engineers, TekScope Utility: https://forum.tek.com/viewtopic.php?f=571&t=140451

Consider using a Negative Width measurement and using the cursors to gate it to the portion of the waveform you are interested in. You can find information on this measurement on page B-11 of the user manual.

TDS754D user manual:
https://www.tek.com/en/oscilloscope/tds794d-manual/tds500d-tds600b-tds700d-user-manual

You should be able to access the licenses Electro Rents AMS licenses and check them out to the scope.

SUP6-CMXGBT-FL
Ethernet (10G Base-T) Test Automation Software using TekExpress framework. (Min BW 4 GHz). Requires 6-WIN; Floating

SUP6-CMNBASET-FL
Ethernet (2.5G and 5G Base-T) Test Automation Software using TekExpress framework. (Min BW 2.5 GHz). Requires 6-WIN; Floating

The USB-RSAs can only save .r3f or Midas (CDIF) files when streaming. You can use DataVu-PC to convert them to SIQ.