Tektronix Applications Expert

Hello:
This information will be in the specifications and performance verification manual:
https://www.tek.com/en/oscilloscope/mdo3000-mixed-domain-oscilloscope-manual/mdo3000-series-4

Link for other manuals, software, etc.
https://www.tek.com/en/search?keywords=MDO3012&facets=_templatename%3dManual%26parsedmanualtype%3dPerformance+Verification&sort=desc

Hello,

Unfortunately the TDS220 is out of long term support and we no longer have the firmware for it.

Hello,

It sounds like a default setup may have cleared the 100x attenuation set for the channel. To reconfigure the channel to reflect the external attenuation do the following. Open the channel menu > probe menu > press attenuation until it shows 100x.

Hello,

The P5200A and TRCP series of probes do not feature ways of communicating with the oscilloscope. For both of these probes you will need to manually configure the channel. These settings can be found by opening the channel menu and going to other. Both probes attenuation can be found in their datasheets.

Hello,

Due to the age of the DSA8300, Windows 7 is the newest OS that was made available for it. Most of the time the best solution is to run these machines totally off network now.

Thank you.

To resolve this, contact our service team directly. Below you can find the contact information for our Service Department and someone will be happy to help:

Tektronix/Keithley Repair/Calibration:
Web: https://www.tek.com/en/service-quote
Email: rmarequest@tektronix.com

Calibration services for all other products:
Web: https://www.tek.com/fastquote
Email: mvs@tektronix.com

Hello,

This is normal behavior for this scope with the VGA output. The monitor will use the resolution of the scope, which is why you are getting the 640x480. I found that changing the aspect ratio in the Display settings to 4:3 helped make the image clearer.

Hello,

TekScope can connect to your MSO46 over a USB connection.

Hi ,

The option most people prefer for instrument control software on this scope series is called Tekscope Utility. It is a free piece of software that allows the saving and transferring of screenshots, digital and analog waveforms, measurement data, and setup files to and from the scope. It also has some data logging and command based scope control. You can take a look at it and download it here: https://forum.tek.com/viewtopic.php?t=140451

If you do proceed with the download, please follow the prerequisite section to make sure it is configured properly.

Hello ,

The 6 series does have various TekExpress compliance modules but it does not have one for PCIE. Formal gen2 compliance testing requires a real-time bandwidth of 12 GHz. The 6 series maximum bandwidth is 10 GHz.

While the 6 series isn't recommended for compliance for this reason, you can still see an eye with manual measurements of the jitter and eye analysis package, 6-DJA.